Frequently Asked Questions

What payment methods do you accept?

We accept several payment methods, card payments, Paypal and cash on delivery "cash on delivery" which is ideal for people who do not trust entering their card details online. You can pay once you have the order at home.

ONLY CASH ON DELIVERY ORDERS OVER €20 ARE ACCEPTED

OFFERS

Offers are available for a limited time only

How long will it take to have my product ready?

Within a maximum period of 24 - 72 business hours , not including holidays or weekends

What packaging does my product come in and what is its capacity?

Our air fresheners come in a 300 ml spray format.

How do I return my product?

The buyer has the right to withdraw from the purchase within 60 calendar days (or more if established by the seller) from receiving the purchased product , without penalty (except for the cost of returning the purchased merchandise) and without having to provide a reason, by contacting info@zeni-ambient.com with their order number and their problem.